Privacy Policy

1. Introduction

PrepMyGifts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital gift experience platform, including our website, mobile applications, and related services.

2. Information We Collect

Personal Information

• Name, email address, and phone number
• Recipient information (name, contact details)
• Payment information (processed securely through Stripe)
• Gift messages and video content you upload
• Account preferences and settings

Technical Information

• Device information and identifiers
• IP address and geolocation data
• Browser type and version
• Usage patterns and analytics data
• Camera access for scanning features

3. How We Use Your Information

• Facilitate gift creation, delivery, and scanning experiences
• Process payments and manage your account
• Store and deliver your personalized messages and videos
• Send notifications about gift status and delivery
• Improve our services through analytics and feedback
• Provide customer support and respond to inquiries
• Ensure platform security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: Trusted partners who assist in operations (payment processing, cloud storage, analytics)
• Gift Recipients: Information necessary to deliver your gift experience
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement robust security measures including encryption, secure servers, and regular security audits. Your gift content is stored securely on AWS S3 with industry-standard protection. Payment information is processed through PCI-compliant Stripe systems and never stored on our servers.

6. Your Rights and Choices

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7. Data Retention

We retain your information for as long as necessary to provide our services. Gift messages and videos are stored to ensure recipients can access them. You may request deletion of your account and associated data at any time, subject to legal and operational requirements.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services constitutes acceptance of the updated policy.