Track every recipient delivery
Use your buyer tracking link to see the recipient deliveries attached to your paid multi-address order.
How to use it
- Open your gift-order tracking email. Request a verification code for the buyer email used at checkout.
- Enter the code and wait for all recipient deliveries to load.
- Search by recipient, or filter by cart and delivery status. Expand a recipient to see costs, issues, refunds or store credit.
- Choose Refresh updates for the latest information and check the last-updated time.
What to know
The page updates when you open it or choose Refresh updates. If a refresh fails, it may show the last successfully loaded information with an error.
A received payment does not mean every gift has shipped. Delivery updates depend on the tracking information supplied by the store and Shopify.
What happens next
The page shows the latest loaded recipient outcomes and any eligible cancellation action.
Was this helpful?
Still need a hand? Contact support below.