Fix recipient CSV import errors
Correct the CSV before importing it again into your selected cart.
Fix the file
- Download the current template and keep its header row. Include Name or separate First name and Last name, Address 1, City, Postal Code and Country.
- Check missing names, street, city, postal code and country. Use a two-letter country code and a valid email if one is provided.
- Keep the file within 2 MB and the cart’s combined recipient count at or below 300.
- Correct the reported error and check your file for repeated recipients, then import it again and wait for confirmation.
What to know
An unclosed quoted cell can prevent the file from being read. Save a clean CSV from your spreadsheet and preserve leading zeros in postal codes.
If you are unsure whether a prior import completed, inspect the cart roster before submitting it again.
What happens next
Imported addresses still need to pass Shopify delivery validation at review.
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