Notifications and integrations

Find the steps, settings and answers for notifications and integrations.

• Understand sender, buyer and recipient notificationsPrepMyGifts creates notifications as the gift journey progresses, using the configured sending channel.
• Brand and preview your gift emailsMake gift emails recognizable with your store logo, accent color and email-safe font.
• Understand delivery timing and upload remindersNotification timing follows the gift’s saved delivery conditions and message readiness.
• Connect your email sending accountUse your own supported transactional email account for gift notifications.
• Connect Klaviyo for gift notificationsKlaviyo receives a PrepMyGifts event that your live transactional flow turns into the gift email.
• Connect Omnisend for gift notificationsOmnisend uses an event-triggered transactional automation to send PrepMyGifts gift content.
• Connect Twilio for SMS and WhatsAppTwilio can deliver supported gift notifications by SMS or an approved WhatsApp template.
• Read notification history and handle failuresRead notification statuses carefully before retrying or contacting a recipient again.
• Set up provider delivery callbacksUse delivery callbacks to update notification history when your provider confirms delivery or a bounce.