Multi-address gifting is unavailable
Multi-address gifting needs plan access, enabled settings and a usable store configuration.
Check the setup
- Open Billing & Subscription and check that your approved plan includes multi-address orders.
- Confirm the Home multi-address feature switch is enabled.
- Review Multi-address shipping: mode, product eligibility, rates and inventory handling.
- Test a product and destination covered by your actual fulfillment setup.
- If quotes work but checkout is blocked, inspect the visible readiness message and contact support.
What to know
Check the store’s subscription, saved shipping coverage and the readiness message shown by the app. Changing a price alone does not resolve a blocked checkout.
Saved settings do not prove the selected product and destination have a usable quote.
What happens next
When the configuration and runtime checks pass, shoppers can continue through the multi-address flow.
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