Understand sender, buyer and recipient notifications
PrepMyGifts creates notifications as the gift journey progresses, using the configured sending channel.
How to use it
- Open Notifications in the merchant app.
- Review the email preview purposes: sender confirmation, add a gift message, reminder, recipient gift and buyer tracking.
- Check your branding and sending account, and send a connection test.
- Use Delivery history to review actual messages and their current statuses.
When messages become ready
| Message | When it becomes eligible |
|---|---|
| Sender upload link | After verified payment when the message is deferred |
| Sender confirmation | After verified payment or message completion |
| Buyer tracking | After the multi-address payment order is paid |
| Recipient gift link | When the paid active gift has its message and chosen timing condition is met |
| Sender reminder | When a deferred message remains unfinished; stopped after completion |
What to know
Upload links follow payment when the sender still needs to add media. Recipient delivery waits for an active paid gift, ready media and its timing condition. Buyer tracking follows a paid multi-address purchase.
Verification codes use PrepMyGifts delivery. Eligible business notifications are queued; accepted submission and confirmed delivery are separate.
What happens next
The intended message is submitted through the chosen account once its conditions are satisfied.
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