Connect your email sending account
Use your own supported transactional email account for gift notifications.
How to use it
- Open Notifications → Send from your platform and choose Email.
- Select Resend, SendGrid, Brevo, Mailchimp Transactional, Postmark or Mailgun. Use the separate guides for Klaviyo and Omnisend.
- Enter the requested account fields and verified sender details. Select Verify and connect.
- Configure delivery callbacks if supported, then send a test to an inbox you control and check both inbox and history.
What to know
Verify the sending domain or address in the provider first. Mailchimp Transactional uses Mandrill credentials, not a regular audience API key. Mailgun needs the domain and region.
With no active merchant email connection, the app uses configured PrepMyGifts delivery. A successful connection check is not proof that every recipient inbox will accept the email.
What happens next
Eligible new email notifications use the active sending connection. Final delivery visibility depends on provider callbacks.
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